Enjoy Your Holidays


Holiday Alarm Response Service

With the sun shining and the evenings being light it is an easy time of year to put off arranging an alarm response service for your business. This can cause complications when you receive a call reporting an alarm activation and you are on holiday and unable to respond!


Holiday Hotel Pool


Protect you and your staff by contacting us to arrange a professional Alarm Response Service.

Chamberlains Security will provide an alarm response and keyholding service to deal with alarm activations so you or your staff don’t have to.

Why put yourself in unnecessary danger when one of our trained and fully supported Security Response Officers can attend on your behalf. Additionally this service will ensure that you do not have to arrange for a member of staff or colleague to attend your premises on your behalf whilst you are away.


Benefits of employing a Keyholding Company:

  • Avoids driving to site when you may be over the legal drink drive limit
  • Avoids being disturbed at inconvenient times, for example when sitting by the side of a pool in the sun!
  • Avoids anyone being exposed to potential danger either on route or once at site – Corporate Manslaughter Act
  • Avoids office staff remaining on site out of hours resulting in reduced productivity the next day
  • Avoids potential compensation claims from staff who may suffer an accident or are attacked and injured whilst acting as a key holder attending an alarm response
  • We can respond outside of working hours 365 days a year, can you?


For further information on our Keyholding and Alarm Response service please contact our office on 0800 044 3801


Still undecided? Here are some additional reasons to choose our Alarm Response Service:

  • Service provided in accordance with BS7984
  • SIA Licensed and vetted Officers attending your premises
  • Can be set up within 24-hours’ notice or less
  • Keys will be security coded, stored securely and fully covered by our insurance
  • Our own manned 24-hour Control Centre – calls personally handled at all times
  • Fully accredited (see our standards page)
  • Regional Patrol Teams to ensure a fast response throughout our operating area


Contact us today and give yourself less to worry about while you are away. We hope you have a Happy Holiday

Have a very safe Christmas and New Year

Holiday Safety


Right, we don’t want to ruin the mood but in light of world events and basic security safety we would like to add the following tips to assist you during the Christmas and New Year period (and the rest of the year too!)


Pick Pockets and Identity Theft

Try to shop with only the cards and cash that you need, cards are not always quick to replace especially at Christmas so leave one at home where possible.
Do not let people distract you, this can be something as simple as someone bumping into you or asking the time! Be aware that they may have an ulterior motive.
If possible keep valuables in a zipped pocket or bag and wear bags over your shoulder or on your arm to ensure the strap is secure.
Limit the use of your mobile phone, especially if it is an expensive model.


Home and Office Burglary prevention

If you are planning on going away during the holidays ask a neighbour to watch the house or inform your local neighbourhood watch organisation.
Put timers on different lights in the house to give the appearance that someone is at home, ensure that the timers are not visible to someone looking through a window.
Have newspapers cancelled and post held until you return, or arrange for a family member or friend to collect it.
Consider having regular mobile patrols of your premises completed by a private security firm.


Personal Safety

Park in well-lit and busy areas, it is tempting to try to park remotely at this time of year to avoid queues but consider where you are parking carefully.
It is tempting to try to get all your gifts in one trip, be aware of how much you are carrying though and do not overload yourself.
Be aware of your surroundings, again we do not want to scare you but taking that extra few seconds to look around will really help.
Don’t be afraid to ask for help if you are worried about your security, shop assistants, security officers and the police will all be well represented at this time of year and will be able to help.


Vehicle break-ins

Don’t leave any valuables visible in the vehicle (Say that ten times fast so you remember!)
Keep doors locked when driving
Do not leave any Sat-Nav attachments visible; try to keep the inside of the windscreen clear of marks that are left once you detach the device.
Park in well-lit, well-populated locations.



Be alert and aware of your surroundings at all times, if you see any of the following then contact the Police, Security Officers or the Anti-Terrorist Hotline on 0800 789 321


• Unattended Packages
• A person showing erratic or nervous behaviour
• People wearing abnormally bulky clothing that may be used to conceal devices or objects
• Suspicious chemical smells or pungent odours
• Anyone tampering with CCTV cameras or taking a unusual interest in them.


If we are all slightly more vigilant then we will all be able to help each other to enjoy the holidays safely.

Becoming a Front Line Security Officer

Security Officers


As the Private Security Industry continues to grow we have also seen a rise in the number of people approaching us to ask how they can become a Security Officer.

The differing needs of clients and the general diversity of the industry requirements now mean that the role of a security officer is one that is open to an ever widening section of the community.

The most frequently asked question is “What qualifications do I need?” and the answer is that the only qualification that you require is an SIA (Security Industry Authority) Front Line Licence. The SIA have put together a structured training programme which leads to this recognised qualification being obtained by anyone who successfully passes the course.

The course itself should last 28 hours and consists of 3 training modules and 3 exams. The course can be run over 4 days or completed at evenings or weekends depending upon the training provider.

The purpose of this qualification is to try and cover the core elements of becoming a front line security officer, this essentially means that the individual has proven themselves fit to become a security officer although it is widely recognised that the course will never cover every scenario that could arise.

Still Interested? – Below is a breakdown of the course content


Common Security Industry Knowledge

  • Session 1: Awareness of the Law in the Private Security Industry
  • Session 2: Health and Safety for the Private Security Operative
  • Session 3: Fire Safety Awareness
  • Session 4: Emergency Procedures
  • Session 5: The Private Security Industry
  • Session 6: Communication Skills and Customer Care


Security Guarding Specialist Module

  • Session 1: Introduction to the Roles and Responsibilities of Security Officers
  • Session 2: Patrolling
  • Session 3: Access and Egress Control
  • Session 4: Searching
  • Session 5: Technology and Systems in the Security Environment
  • Session 6: The Security Officer and The Law
  • Session 7: Communicating, Reporting and Record Keeping


Conflict Management Module

  • Session 1: Avoiding Conflict and Reducing Personal Risk
  • Session 2: Defusing Conflict
  • Session 3: Resolving and Learning from Conflict
  • Session 4: Application of Communication Skills and Conflict Management for Security Guarding and Close Protection


If you have any questions about job availability or becoming licenced then please get in touch and we will do our best to assist you.

Chamberlains Security helps School in a Bag to get things moving







We are very proud this week to have been able to assist in getting things moving for the amazing School in a bag Initiative that is run by the Piers Simon Appeal.

Our donation contributed towards obtaining two vehicles for the charity which are much needed to help the School in a bag team attend presentations, events and meetings all over the country.

The charity which helps poor, orphan, vulnerable and disaster affected children throughout the world is now in its tenth anniversary year, during which time it has raised over £1,000,000 and continues to rapidly expand.

In very basic terms the charity raises money to fund the resources needed to provide a child with an education, this is done by filling school bags with essential items and then distributing the bags all around the world.

We are not able to do justice to adequately explaining the difference that this charity is making in the lives of thousands of the worlds poorest and most vulnerable children. For further information please take the time to visit their website here and watch the video presentation and also read more about the work that they do.

We will add however that the charity is very child friendly, not only in the obvious work that they do but also in the respect that children in this country are able to relate to the simple cause that the charity promotes. Many schools are involved in raising money for the charity and the children are even able to pack the school bags that are going to be sent.

The charity has amazing transparency and should you decide to sponsor a bag then you are immediately assigned with a unique number that correlates to the number which is marked on a school bag. You are then able to use the website to track the bags progress and if you are very lucky you may even see a picture of the child that has eventually received the bag you have sponsored.

We wish School in a bag every success and we look forward to an on-going involvement with them.




Chamberlains Security Officers Receive Additional Training



Our continuing commitment to improving the training of our officers has been further established this week with several new officers passing their First Responder First Aid Qualifications.

We are working in conjunction with several of our clients to ensure that our security staff are fully up to date with the latest first aid techniques and practices through organisations such as The Red Cross and St John Ambulance.

Security officers are often the first person that will be approached for assistance and when you consider that we usually provide a 24/7 presence it makes perfect sense that these officers should be trained to offer care and assistance as first responders.

We are proud to report that the attendance and attitudes of our officers have been praised on several occasions by the course trainers. This is welcoming news as it shows officers are making the most of the chance to improve their own skills and qualifications rather than seeing the courses as an unnecessary chore. Whilst both clients and Chamberlains Security undoubtedly benefit from this additional training it is refreshing to listen to the comments of the officers who also benefit highly from the courses. Officer Chris Phillips for example stated that “not only does the training give me additional confidence at work; it is also something that can be used at home in the event of an emergency”

With accidents being something that are unfortunately a part of our lives, it is beneficial to ensure that as many people as possible receive some sort of First Aid Training; you never know when it will be needed.

For more information on training and courses available in your area please contact your local training provider and together we can try to make sure that next time there is an accident there is also someone that is trained and ready to offer assistance.


Supporting Ty Hafan on the Onesie Walk

Chamberlains Security Supporting Ty Hafan


Chamberlains Security was proud to support the wonderful Ty Hafan charity during their recent Onesie walk around Cardiff.

Friday 26th June saw hundreds of women all dressed in Onsies walk either a 5 or 10km route around the city of Cardiff. The event was supported by many groups of friends, colleagues and families, all of whom were raising money and awareness whilst also having fun and keeping fit.

The purpose of the event is to draw attention to the fact that many of the Mums whose children benefit from the care and facilities that Ty Hafan provide would never get a full night’s sleep if it were not for the charity’s support. By giving up a few hours’ sleep the female walkers are able to show empathy to these hardworking Mums.

Men are not entirely excluded from the event; there were plenty of volunteer marshals stationed around the routes and stadium giving support, encouragement and ultimately a sense of safety to the many walkers.

The role of the Chamberlains Security officers at the event was a mixture of mobile response and fixed position support, whilst the event passed without incident due to the excellent organisation by the Ty Hafan event team, we were on hand to rapidly respond to any incident that may have occurred during the course of the evening.

The start and finish point for this event is the Millennium Stadium and it was incredible to witness the party like atmosphere that was present at the location with Heart Radio presenters Jagger and Woody leading the entertainment. Other highlights were the Rock Choir and of course the very talented Jack Sparrow impersonator Geordie Depp.

Chamberlains Security are very proud of their relationship with the Ty Hafan charity and are proud to have supported and provided security for many previous events over the years including the midnight walks in Cardiff and Swansea. We are very much looking forward to the next one.

This event could not run without the amazing support of the volunteers who complete the multitude of tasks needed to organise an event of this scale, to get involved or for more information on both the event and this excellent charity please follow this link.